Frequently Asked Questions
What happens if I order something and I don’t like it?
This happens very rarely. What we do is give you a guarantee that what you ordered is what you will get. If the colour is off, or the sizing is different, or the hair direction is not what you. In terms of styling, the style can be changed, even highlites and lowlites can be added. So it is important to understand that this is something very flexible.
Are wigs and hair systems hot?
Some can be, but the ones that we design have this specifically in mind. They are lightweight and being hand made are very breathable.
Do you buy hair?
No, the hair we use is prepared by professional hair merchants in Europe. We know of no one that buys hair in Canada.
What will people at work say?
Usually, people at work never even notice. However, if the hair loss is so severe that they can’t not notice, then we have found that as long as it looks good, it is a positive. It’s just like a suit or dress or any other accessory. And especially if there is a recognized need for it.
Will it fly off?
No. If it is properly fitted it will not fly off during regular wear. Depending on the attachment method and type of hair you should ask about swimming etc.
Do they itch?
About 2 or 3 percent of our clients complain that a cap itches. This is usually in the synthetic full cap wigs. We solve this problem quite easily by sewing in a satin lining. This takes care of the problem immediately.
Are they difficult to take care of?
Not at all. No matter what design you choose we will make sure that you are trained in how to make sure it always looks great. We also have maintenance programs if you want us to handle that stuff.
Laser Hair Therapy FAQ
What causes hair loss or thinning hair?
There are many factors… heredity, diet, male/female pattern baldness, stress, medications, excessive chemical processing, postpartum and menopausal changes all can contribute to hair loss or thinning hair.
Who is the best candidate for Laser Hair Retention?
Individuals with various stages of hair loss. This includes men and women in the early stages of male/female pattern baldness and women who are experiencing general thinning of the scalp. Laser Hair Retention is recommended for those who are beginning to experience hair loss, but are not ready to take steps toward traditional hair replacement options.
What are the benefits of Laser Hair Retention?
- Revitalizes dormant hair follicles
- Stops the progression of hair loss
- Stimulates and accelerates hair restoration and regrowth
- Repairs and improves hair shaft quality resulting in a noticeable increase in volute
- Relieves irritating scalp conditions such as psoriasis, seborrhea dermatitis, and itchy scaling scalp
- No drugs, surgery or side effects – sage and effective
What is Laser Hair Retention?
Laser Hair Retention (LHR) is a dramatic, new, non-surgical treatment for hair loss, thinning hair, baldness and other problems associated with the scalp.
LHR is a medically tested, effective and proven method using low level laser energy. The technology is based on the idea that light has a positive effect on cell function. The treatment designed to increase blood flow to the scalp. The laser light stimulates cell metabolism and causes damaged cells to be repaired. Laser treatments are combined with a topical DHT inhibitor to maximize results.
Is Laser Hair Retention safe?
Absolutely! The Hair Retention Laser is recognized by the FDA and is approved for cosmetic use in the United States.
The energy produced by the photons does not have the thermal component that cause thermal injuries to users or operators. Laser light energy does not change or alter molecular structures, it stimulates the body’s mechanism to repair and heal itself.
Have the benefits of Laser Hair Retention been scientifically measured?
Yes! A double-blind placebo-controlled study was conducted to evaluate the effect of laser light retention by comparing it with a placebo laser. The results:
- All individuals with the exception of one in the laser-treated group showed a complete stop of hair loss
- 85% showed a clear regrowth of hair with a reduction of at least one category in the Norwood Classification
- 82% showed an increase in hair thickness and all showed improvement in the general hair shaft quality
- The present double-blind study confirmed by histological examination, revealed that regrowth of new hairs can be achieved in most middle-age and younger males with typical male pattern baldness and women suffering from thinning hair or experiencing hair loss.
The treatments are pain-free, completely safe and without side effects.

