What Is A True Hair Care Professional

Your Story

Someone who is skilled in there chosen profession via education and experience.

Puts the needs of the client first: Is not a clock watcher. Take all the time needed to provide the best services.

Customer satisfaction is everything because without a satisfied customer there is no need for a professional.

Do what you say and say what you do. Don’t make promises you can’t keep. Building trust is everything.

Know your skills and the tools necessary to implement them.

Do more than is expected of you. Go that extra mile and make the customer feel special. Let them know that the clients issues are your total focus.

Communicate Clearly and effectively. Explain what you are doing and what options are available to your client.

Share your knowledge. Give options.

Say thank you. That means not only thank your clients but your co-workers. Be humble.

Smile. No one wants to spend time with a grouch or someone who appears to resent them.

Customer Satisfaction

There is so much more to being a true professional than an education and experience. Implement all of the above skills combined with your knowledge and your clients will keep coming back and you will be responsible for improving their life. There is nothing more noble than making another human being feel better about them self and making them a part of the process.

I just described the virtues and qualities of a true professional. Michael Suba and Continental Hair personify this level of professionalism and care and I would recommend to anyone in the Toronto area seeking help with thinning hair and hair loss to check them out.

Owner & President of Continental Hair. If you have any questions please email me at:


author info :

Michael Suba

Owner & President

Continental Hair

Hours of Operation

Monday & Sunday Closed
Tuesday to Friday:
10:00 am – 5:00 pm
Saturday :
9:00 am – 4:00 pm

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