Someone who is skilled in there chosen profession via education and experience. Puts the needs of the client first: Is not a clock watcher. Take all the time needed to provide the best services. Customer satisfaction is everything because without a satisfied customer there is no need for a professional. Do what you say and say what you do. Don’t make promises you can’t keep. Building trust is everything. Know...
From my email in-box. June 14, 2013. Dear Michael, You don’t know me and I’ve never visited your shop on Avenue Road. But on March 12, 2012 my younger sister and I visited your shop at the Odette Cancer Centre at Sunnybrook in search of finding a wig that would allow her some comfort as she continued her journey through her chemotherapy treatments. My sister had been diagnosed with cancer...
Dear Michael & Staff, Thank you for all you have done for me. You not only encouraged and welcomed me to a positive and friendly environment, but gave me the confidence to feel beautiful in a wig. I guess you see it every day, but it is truly amazing when someone who has alopecia gets to walk out of the room with a fullhead of beautiful hair. I like always...
Last Friday I had a consultation with a woman who came to see me from out of province. She had been in email contact with one of my clients who she found on the web and since she was coming to Toronto for a conference she called ahead to see me about her thinning hair. She had classic female pattern thinning and had tried everything. We talked about her hair...
My name is Dawn Blainey. I was diagnosed with breast cancer in February 2011…. During my journey, I had the pleasure to deal with Michael Suba at Continental Hair in Toronto. I am happy to say I received a clean bill of health and on to a new chapter of my life. Help me in raising $100,000 for the new CIBC Breast Cancer Assessment Centre at our gala that will...
Another Guest Post is here…. I want to send a huge THANKS to Michael and his team at Continental Hair. As a result of cancer treatment I started significantly losing my hair in the summer of 2011. Over the course of three months I went from having a full head of hair to being almost bald. Alopecia was not a common side effect of the drug that I was on,...
