Makes me feel good when a client leaves the salon looking and feeling great. I know I’ve done something good and that tells me I’m exactly where I belong. There’s no greater feeling than having made a client and friend turn her sad face into a confident and smiling beauty when she leaves our shop. I love what I do , who I do it with and who I do...

I have been getting numerous calls from women asking me if one has to shave their head to wear a wig. I do not know where this is all coming from but I have two suspicions. The first is that many hair enhancement salons started out working only with men and this is how they attach their hair pieces. They actually bond the hair system to the stubble of hair...

I do take things personally. Especially my business. I find it is hard to ‘go bureaucratic’ on people. Putting up rules that explain why something can’t be done. When someone, a client or a colleague, criticizes my work, I take it to heart. In regards to service, I like to service my suppliers the same way I service my clients. I pay my suppliers on time and, just like my...

I travel all over the world looking for the best stuff. This is because my father travelled all over the world looking for the best stuff. One of my earliest memories of him was seeing him off to South Korea in the late sixties. He was going to visit a couple of wig factories. It took him two days and five connections to get there. I remember him calling and...

I have been getting many women coming in lately telling me that human hair is really difficult and high maintenance. I understand that this is something that has been said for decades and I believe it comes down to three major sources. The first is that most people working with wigs do not sell really nice human hair. Really nice human hair, either virgin or processed, is really easy to...

Many years ago I was walking a couple blocks from here, right in front of the flowers shops on Avenue Road, and I ran into a friend of mine. He and I had lived a couple of blocks from each other, gone to Jesse Ketchum Junior High, played hockey and ultimate etc. You know, neighbourhood stuff.