I do take things personally. Especially my business. I find it is hard to ‘go bureaucratic’ on people. Putting up rules that explain why something can’t be done. When someone, a client or a colleague, criticizes my work, I take it to heart. In regards to service, I like to service my suppliers the same way I service my clients. I pay my suppliers on time and, just like my...

I travel all over the world looking for the best stuff. This is because my father travelled all over the world looking for the best stuff. One of my earliest memories of him was seeing him off to South Korea in the late sixties. He was going to visit a couple of wig factories. It took him two days and five connections to get there. I remember him calling and...

I have been getting many women coming in lately telling me that human hair is really difficult and high maintenance. I understand that this is something that has been said for decades and I believe it comes down to three major sources. The first is that most people working with wigs do not sell really nice human hair. Really nice human hair, either virgin or processed, is really easy to...

Many years ago I was walking a couple blocks from here, right in front of the flowers shops on Avenue Road, and I ran into a friend of mine. He and I had lived a couple of blocks from each other, gone to Jesse Ketchum Junior High, played hockey and ultimate etc. You know, neighbourhood stuff.

So I get an email from my sister who lives in Calgary. She says that a friend of hers from junior high (!!) facebooks her asking if her family still has a connection to that wig store in Yorkville. The reason is that this woman’s-mother’s-friend is going through chemo and would like to have a nice wig. So my sister emails me and asks that I take care of her....

That title got you, didn’t it? If you wish you could just wave a magic wand and get your hair back, read on to protect yourself from consumer fraud in the hair loss industry.