Dear Michael and staff,
It has been almost 6 months since Kristina and I photocopied the “wig” section of the Toronto phone book, looking for a store that could help Kristina buy a wig. Although her hair loss wasn’t a total hair loss, her hair loss was very, very upsetting to her. She had been starting to avoid social situations and was upset about losing most of her hair before her wedding.
We of course decided to come to Continental Hair, and from the first moment we walked into your salon, you put both of us, but most importantly Kristina, at complete ease. You treated her with respect and took her emotional state totally in stride. You and your team stayed after store closing hours to accommodate us as we were from out of town, and were leaving for Thunder Bay the next day. This was really appreciated. I’ll never forget how many times I “caught” Kristina looking at herself in store windows and in mirrors the day we left your salon. She told me she finally felt whole again, and felt she would be able to face the world again.
Her fiancé met us at the airport when we arrived home and he told her she was absolutely beautiful. She has received many, many compliments, and quite a few people who she has met after her wig purchase had no idea that it was a wig. She was just a maid of honour at her best girlfriend’s wedding and her hairdresser had put Kristina’s hair and wig in an “updo” and I think she looked absolutely smashing!! She hopes to wear her hair in the same style at her own wedding this July.
Kristina has been e-mailing for a while to another alopecia sufferer and referred her to you just in the last couple of months. Sharon is from Pennsylvania (also a schoolteacher), and is very, very pleased with her wig.
Thank you very much for bringing my daughter back! She is back to her old self again, enjoying life and having fun. I will highly recommend your salon to anyone in need. You are highly professional, and have treated my daughter with dignity. Thank you again, and thank you to all of your staff.