A Real Letter, from an Actual Continental Hair Client. It all started with a dime-sized bald patch on the left side of our six-year old daughters head back in August. A week later, with a misdiagnosis of Ringworm, and a patch that had now doubled in size, we knew this was something much more serious. Alopecia Areata was the diagnosis given. “The Unpredictable disease”. We watched as new patches came...
This is a horrible thing in any business, but it does happen. I was recently doing a Look Good Feel Better presentation up at Toronto Sunnybrook Regional Cancer Centre and was half way through my presentation about wigs when a woman asked me to examine hers. I told her that it was machine made, with processed Asian, human hair. She was so upset that she started crying. She had been...
Friday dawned well after I was up. The dexamethasone anti-nauseant makes me wakeful, as does the OTC Claritin to keep bone pain away, as does all the coughing from my now six-week-long cold and cough, so all the more time to wait to hear from Continental Hair. I called at 8, to leave a message. Then I checked my e-mail, and saw a note from Michael Suba, president, in response...
I was doing my best to keep as many balloons in the air at the salon last week when I saw one of my newer clients getting cut in. She is undergoing chemo and is a very sweet woman and I asked if Corale, her stylist, was treating her right. She said of course. Then she asked me a question. “Michael, do you remember your grade 3 teacher?” I looked...
When I get a call from a hockey buddy that I usually do not hang out with I know that it is because my services are needed. As soon as I hear who it is I know that they have someone close to them that is going to go through chemotherapy and needs a medical wig. It is also the same in the hair styling industry. I received a call...
Just like everyone else I check my in-box when I get to my desk. This is what greeted me today: “I wanted to leave a message for Sandra at your Sunnybrook location. I am going through chemo and recently purchased a wig from Sandra. I was wearing my wig at Loblaws yesterday and the woman behind me said ‘I love the colour of your hair. Do you mind me asking...
