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Defining Happiness. One Client at a Time.

I have a client that is undergoing chemotherapy for breast cancer. She came in last week with her sister and was very distressed. This is not unusual. And it is not unexpected. She wanted to have the same look that she has had for years, which is very long and wavy and blonde. She wanted to look EXACTLY like her. I told her that it would be insanely expensive but...

Guest Blog Entry March 20, 2012

“It’s only hair” were the words spoken by a woman who has a beautiful head of natural hair, who just had a bad haircut, luckily for her she knew it would grow back .  This got me thinking – well easy for you to say, “It’s only hair”, but what about those women who for one reason or another have lost their hair.  What a traumatic experience they/we go through. ...

Match-Maker.

When we make a custom wig or piece one of the variables is colour. This can be tricky. In the case of a woman with high lights we usually pick one or two ‘base’ colours and then do what a woman would normally do – namely get it highlighted (or foil lighted). It is important to nail it.  

Service. Service. Service.

Everyone says it, but it does not always translate into reality. I got an email from a woman that was very upset. She is a cancer patient and had bought a wig from a wig salon at her hospital (not Continental Hair’s wig salon at The Odette Centre, just to let you know) and was not at all happy. Why? Because they refused to style it. Any wig, even a...

Breakfast TV (or) OMG It’s 4:00am!

That is the time you have to wake up if you are hosting Breakfast TV’s Live Eye. They get to the salon at 5 in the morning to start setting up. And someone has to be there to let them in. I thought, briefly, about sleeping on the couch in my office but decided that it would not be a good precedent. So I tried as best I could to...

Breathe

Over the weekend a woman and her daughter came to see me. It is not unusual for a woman to be apprehensive about seeing someone about her hair loss. It is not easy. But she was downright scared. She sat down and we were talking and I finally said, “It’s okay. You can breathe now.” She looked at me and smiled. She understood that the hard part, getting herself to...

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